Privacy Policy
Last Updated: June 1, 2026
Lights for Decorators ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit lightsfordecorators.com or do business with us.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, business name, email address, phone number, and billing/shipping address when you create an account or place an order
- Business type and professional information when you apply for a wholesale account
- Payment information (processed securely through our payment provider — we do not store full card details)
- Communications you send us through contact forms, email, or phone
- Event registration details when you sign up for a training or event
We also collect certain information automatically when you visit our site, including your IP address, browser type, pages visited, and referring URLs through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and wholesale account applications
- Send order confirmations, shipping updates, and account notifications
- Communicate with you about products, promotions, events, and company updates (with your consent)
- Respond to your inquiries and provide customer support
- Improve our website, products, and services
- Comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (payment processors, shipping carriers, email platforms, CRM tools) — only as necessary to provide services to you
- Legal authorities when required by law, court order, or to protect the rights and safety of our customers or business
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our site, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences. Note that disabling cookies may affect some features of our site.
5. Email Communications
By providing your email address, you may receive transactional emails related to your account or orders. Marketing and promotional emails are sent only with your consent. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us at cs@lightsfordecorators.com.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. You may request deletion of your personal data by contacting us directly.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at cs@lightsfordecorators.com.
9. Children's Privacy
Our website is intended for business professionals and is not directed at children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Your continued use of our site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: cs@lightsfordecorators.com
Website: lightsfordecorators.com/pages/contact
Headquarters: Raleigh, North Carolina
SMS Terms & Conditions
Last Updated: June 1, 2026
By opting in to receive SMS messages from Lights for Decorators, you agree to the following terms. Message and data rates may apply.
1. Program Description
Lights for Decorators offers SMS messaging to provide you with order updates, shipping notifications, promotional offers, event reminders, and other information related to your wholesale account and business with us.
2. How to Opt In
You can opt in to receive SMS messages from us by:
- Checking the SMS opt-in box during account registration or checkout
- Texting a keyword to our designated SMS number (as communicated at the point of sign-up)
- Providing your mobile number and consenting to SMS communications through any of our web forms
3. Message Frequency
Message frequency varies based on your account activity and preferences. You may receive messages for order confirmations, shipping updates, event reminders, and occasional promotional offers. We will not send excessive messages.
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Lights for Decorators is not responsible for any charges incurred from your carrier. Contact your carrier for details about your plan's messaging rates.
5. How to Opt Out
You can stop receiving SMS messages from us at any time by:
- Replying STOP to any SMS message you receive from us
- Contacting us at cs@lightsfordecorators.com with your request to be removed
- Updating your communication preferences in your account settings
After opting out, you will receive one final confirmation message. You will not receive further SMS messages unless you opt back in.
6. How to Get Help
Reply HELP to any SMS message for assistance, or contact us directly at cs@lightsfordecorators.com.
7. Supported Carriers
Our SMS program is available on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier availability may vary.
8. Privacy
Your mobile number and any information shared through SMS will be handled in accordance with our Privacy Policy. We will not share your mobile number with third parties for their own marketing purposes.
9. Changes to These Terms
We may update these SMS Terms from time to time. Continued participation in our SMS program after changes are posted constitutes your acceptance of the updated terms.
10. Contact Us
For questions about our SMS program:
Email: cs@lightsfordecorators.com
Website: lightsfordecorators.com/pages/contact